Customer satisfacion improvement using advanced analytics and models


Best Practicies & Success Stories

Date and time

Wednesday, 19. October 2016., 14:00


Hall D



Session will provide valuable insight into customer satisfacion improvement project which include  advanced analytics and models usage on massive data sample. Participants will learn how such model can be planed and delivered, how to plan KPI's in such complex environment and how potential customer can prepare itself for such project. Authors will show several benefits which directly address business value improvement taken from real life experince.

Lecture details

Type: Lecture
Level of difficulty: General
Experience Level: No experience
Desirable listeners function: All
Group of activity: Business technologies and case studies

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The conference is organized by the Croatian Association of Oracle users. More about the association can be found at

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