e-Services - One letter, big change


Best Practicies & Success Stories

Date and time

Friday, 18. October 2019., 14:30


Hall D



Through this lecture, we will try to convey our experience in the implementation of eServices, a central information system for electronic business in a large organization such as HEP Group. It covers the entire process of e-invoicing (receiving and issuing) and SEPA projects (integration into a single payment area). The project has all the advantages that modern technology enables, speeds up and automates business processes, reduces costs and potentially creates added value in business. The greatest challenges to the project were compliance with legal obligations and deadlines for implementation, dynamic cooperation and integration with external organizations such as banks and intermediaries, and adaptation of existing processes within the HEP Group (complex and scattered system as the starting point).Along with the presentation of the implemented solution, we will demonstrate all the obstacles and dilemmas that we have encountered in development and decisions that we had to made in order to achieve set goals. Extra bonus of this lecture will be the insights given both from the IT side and the business side.

Lecture details

Type: Lecture
Level of difficulty: General
Experience Level: No experience
Desirable listeners function: All of them
Group of activity: Best Practicies & Success Stories

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The conference is organized by the Croatian Association of Oracle users. More about the association can be found at Hroug.hr.

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